FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQs)

For more information on how to subscribe to Investigation Discovery, please contact your local television provider.

Investigation Discovery (ID) brings justice to television with a deeper look into the world of crime, forensics, paranormal investigation and modern mysteries. ID offers arresting entertainment that delivers remarkable insight into the thrilling twists and turns of real-life investigation and the most intriguing puzzles of human nature. Launched in Canada in 2010, Investigation Discovery reveals the fascinating human potential for good and evil.

SOCIAL MEDIA LINKS: Investigation Discovery on Twitter: twitter.com/IDdiscoveryCa
Check out when your favourite shows will air! Investigation Discovery Listings
Answers to the following topics can be found below: Program Scheduling; Producer Enquiries and Program Ideas; DVDs, Videos, Merchandise and Products; Contacting producers of a program; Music and Trailer information; Using material from the website; Subscribing to Investigation Discovery Canada; Job/Internship Opportunities.

Program Scheduling
Programming information is available on Investigation Discovery's TV Listings page. We are not able to provide information on specific show times, other than what's available in the on-line guide. We cannot provide information about shows that have already aired.

Most popular shows on Investigation Discovery Canada do air more than once. If you've missed a specific program, check the show's schedule page. It displays all planned air times for the next two weeks. If you do not find a show you're looking for, it simply means it's not scheduled to air within that timeframe.

We look to offer Canadian viewers an opportunity to watch the best Investigation Discovery US programs as soon they are available.

As Investigation Discovery Canada is separate and apart from Investigation Discovery in the U.S., airdates in Canada and the U.S. may vary due to rights clearances and delivery of the shows.

Please be aware that TLC, a cable channel owned by Discovery Channel in the U.S., is broadcast directly into Canada from the U.S. via your local cable or satellite subscriber. Any advertisements on that channel that refer to Investigation Discovery programming relate solely to the U.S. channel. Investigation Discovery Canada has no control over the promotions or content this channel airs.

Producer Enquiries
Independent producers looking to learn more about the pitching process should review our Producer's Guide. If you have suggestions for a story or segment on Daily Planet, you can email: dailyplanet@discovery.ca.

DVDs, Videos, Merchandise and Products
Many (but not all) of the excellent documentaries, specials and series on INVESTIGATION DISCOVERY CANADA are available on VHS or DVD through the online Discovery Store.

If you can't find a DVD you're looking for in the store search, unfortunately it is not available by any other means. Some of the programs aired on INVESTIGATION DISCOVERY CANADA are created by independent production companies and licensed for broadcast only. The copyright for these programs rests with their creators and therefore we do not sell reproductions of them to the public.

Contacting producers of a program
Many of the independent production companies who produce shows aired on our channel love to get feedback. Here are some shows and their respective production companies:
W5 - CTV (W5@ctv.ca)

Inheriting Trouble and Fatal Vows - CMJ Productions (http://www.cmjprod.ca).

Nothing Personal - Cineflix Productions (http://www.cineflixproductions.com)

Music and Trailer information
Altho
ugh we get many requests for details about composers and tracks of music used on both our programs and trailers, we cannot respond to these enquiries. Much of the music on the channels is specially commissioned and not commercially available. However, please note that in many instances the musical soundtrack is usually credited at the end of the program.

Using material from the website
Covering topics of crime, forensics, paranormal investigation and modern mysteries investigationdiscovery.ca is a perfect place to look for material on all kinds of subjects, but we cannot provide individualized research on any given topic. Take a look through our A-Z section or use our search tool to find the information you need.

Please note that content on investigationdiscovery.ca (images, text, video, or interactive content) cannot be copied or re-used in any way. If you wish to share it with others, just point them to the site.

We occasionally receive requests for permission to re-publish images. Almost all of the images on the site are drawn from our programs and are used under provision of fair comment or promotion. For copyright reasons we do not make images available for external use.

Why Quebec residents are sometimes excluded from Investigation Discovery Canada
Investigation Discovery Canada as well as many other companies, exclude Quebec residents from participating in national contests due to the laws applicable to contests. All contests in Canada are subject to applicable laws found in the Federal Criminal Code and Competition Act. In addition, the province of Quebec (through the Regie des alcools, des courses et des jeux du Quebec) imposes certain rules and regulations including certain filing requirements and the payment of fees on contests open to residents of Quebec. The additional rules and regulations are not imposed by any other province, and make it more difficult and expensive to operate a contest in Quebec.

Job/Internship Opportunities
For Investigation Discovery Canada job listings, please visit Bell Media's Careers section.

For internship inquiries at Daily Planet, please visit our Bell Media's Internship page.

Subscribing to Investigation Discovery in Canada
Investigation Discovery Canada is carried by most cable operators and satellite providers in Canada. It's available on regular cable, digital cable, satellite and HD in specific markets. For more information on receiving Investigation Discovery Canada, please contact your local cable operator or satellite provider.

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Image credits: Discovery Communications   |   Bell Media Television